Friday, June 14, 2019

Cycling for Urban Clusters

Cycling for Urban Clusters


Recent spate of accidents amongst our cyclist friends were flashing in our whats app groups and a pall of gloom descended upon all the members of the group. Some of the victims were lucky to escape with minor injuries, some of them nursed their injuries for a long time and some didn’t live to ride with us again.
These episodes left a very deep impact on my mind and set me thinking. It’s also just a coincidence that recently I was training my twin daughters Surbhi & Suhani to ride the bicycle. A happy moment for me, I also took a video seeing them ride all by themselves after a few days of attempting.
A cyclist or a pedestrian hardly gets acknowledged on the road. And that’s what makes things very unsafe for us cyclists. Most motorists don’t even carry the guilt of causing hurt to a cyclist. A cyclist is looked down upon as a ‘painful accessory’ on the roads who should not have been there in the first place. Snide remarks from motorists saying ‘marna hai kya?’ is something that we are used to. One of my friends on a cycle was once ‘nudged aside’ by a motorcyclist on purpose, because he was ‘blocking the way’. He had a nasty fall and spent the next couple of months recuperating from the injury while the motorcyclist didn’t even look back to check.
This brings me to the other question. Does it have to be like this?
Most people use the cycle for fitness or recreation here.  There are very few instances of people using the bicycle for actually travelling from point A to point B. We even see parents taking their cars to drop off their kids to school in a car less than a km away. Can the kids not walk or use a bicycle? Of course, she can – but the argument would be - it’s not safe. And that’s probably true.
Owning a car for most people is still a symbol of having ‘arrived’. Car is still aspirational asset for a lot of people in our country. This mindset has to change. India has ~22 cars per 1000 people while most of Europe or US has over 500. Given the economically diverse population, urban density and the nature of urbanization, this is not the metric we need to let ourselves get swayed by.
In a country of 1.3bn people, mobility can't achieved through car ownership. The solution lies in low cost personal mobility options – walking, cycling or motorcycling and good quality public transportation - buses, local trains, monorails or metro railways etc. A car occupies far too much space to justify in our crowded urban landscape. It runs for less than 10% of the time and even after that it occupies huge spaces in parking lots, roads or even residential areas making it one of the most inefficient uses of precious land in our urban clusters. In most residential societies children’s play areas are ‘lost’to residents’ cars. Footpaths face a constant issue of encroachment and there are many instances of foot paths being shrunk to expand the roads. Increasing the width of roads in our cities is mostly a futile exercise as we may never be able to keep pace with the burgeoning population of cars. This is like extending the belt to tackle obesity. A good city is not one which discourages cars, but the public transport infrastructure is so good that it’s not worthwhile using cars. Its popularly said ‘A developed country is not where the poor own cars, its where the rich use public transport’. Even in other large cities like London or Singapore or New York, despite the high car ownership, people use public transport for intra-city commute. Its frequent, well connected and comfortable. And they walk-up or cycle to the nearest bus stop or metro station.
Short distances of upto 2 kms are best covered on foot and distances upto say 15kms are appropriate for a bicycle. This is not just healthy, its efficient and green. If a demarcated cycle lane is provided, there is no reason why people will not cycle to work or for errands. Cycling and walking infrastructure however cannot be a one-off action, it needs to be a concerted effort by the city mandarins. Many cities, most notably Dutch cities like Amsterdam and Utretch have reclaimed the spaces lost to car parking lots and roads and have redesigned their urban spaces to make it more friendly towards pedestrians and cyclists. Pedestrian plazas, walking only streets and exclusive bicycle ways are now the order of the day. I have taken bicycles on hire in many cities in the world and can vouch for the infrastructure they have and the respect a cyclist commands. Similarly, in our urban areas, we need to recalibrate our priorities and invest accordingly. 
Like in many cities in the world, a lot of companies now offer bike sharing options in India. There’s Pedl, Hexi, Yuluand probably others. These are popular services at a very low cost. We ought to support the bike sharing model and make it main-stream before they wind up for the lack of adequate business. Eg: In Navi Mumbai Yulucycles have bike stations at almost every mile and the results are showing. A lot of people are opting for this and a cycling culture seems to be evolving. Give it a fillip by carving bike-only lanes and see the difference.
Civic infrastructure is only the starting point. Civic sensehas to be instilled in drivers to recognize the rights of pedestrians and cyclists. Power that a motorist wields through multi-ton vehicle leads him to ignore pedestrians and cyclists. It is one’s duty to not just acknowledge but protect the most vulnerable road users. This courtesy is sadly missing in India. 
But till such a thing happens, the father in me asks, if I did the right thing by teaching my twins to ride a bicycle. I surely believe so – it’s an essential life skill, low cost mobility and also the best way to see a new city. Will I allow them to ride alone, certainly NOT? We have a lot to do about civic infrastructure and civic sense. The eternal optimist in me tells me that things will change for the better. 
But till then cyclists are not safe. And we have to act before one of us becomes the next victim. Will we do it?

Sandeep Bangia

Thursday, June 13, 2019

INNOVATION FOR THE DIGITAL ERA - Digital Innovation (Over) Simplified

INNOVATION FOR THE DIGITAL ERA

-Digital innovation (over)simplified

This article was carried by The Hindu Business Line dt 5th Sept 2019.

https://bloncampus.thehindubusinessline.com/b-learn/paths-to-innovation-in-the-digital-era/article29342727.ece

A lot has been written and talked about on the subject of innovation. How it affects organizations and what are the benefits of a culture of innovation. The case study of how 3M was at the pinnacle of innovation in product development has been a part of the corporate lore and was much studied when I was at B-School. Innovations until the 70s & 80s were very manufacturing or assembly line centric. And then the internet took over - redefining the meaning of innovation for good. 
Here are a few pointers to look out for, when embarking on an innovation journey in the tech or digital era: 
INNOVATION IS ALL PERVADING: Innovations can be in the domain of products, processes, distribution, communications or anything else. Think of Applenot so much as a product innovator but as a case study in supply chain innovation and you get the drift. Also for innovations, there need not be ‘specific’ problems to solve, there are just ‘broad areas’ to sniff and delve into for improvements & transformation.
INNOVATION IS TRANSFORMATIONAL: Innovations in today’s times are transformational and not incremental. One could spend a lifetime innovating on products incrementally only to realize that the entire industry has been disrupted. Ask Kodakor Nokiaand they’ll nod in despair. Internet companies top the listing of most valued companies globally when just a decade ago the list was dominated by oil majors and manufacturing giants. The Digital Era has given rise to a lot of new business models.
·       The Multi-platform model: The platform serves as a convergence point between service providers on one side and customers on the other. Matching customer to service provider, offering convenience, facilitating payments & transactions etc is enabled by technology. A few popular examples are - Asset Sharing: Uber, AirBnB, Oyo rooms and the likes. Service: Zomato, Urban Clap, Blabla Car, TripAdvisor etc, Product: Amazon Marketplace, eBay, Communication: Whats App, WeChat and so on. Here, the demand and supply side feed off each other such that growth on one side leads to growth on the other.
·       Platform/ Software as a service: Most software today run as a service and not as a product which one can buy off the shelf. Microsoft, Autodesk, Adobe and others no longer offer a one-time purchase product. They offer the service as a periodic ‘license’ replete with all upgrades et al. Riding on good connectivity and cloud infrastructure, capital spends are almost done away with. This helps the client as also the service provider since it assures him of constant revenue streams.
·    Subscription model: Netflix, Spotify, Magzter and the multitude of such services have displaced the ubiquitous CDs/DVDs, magazines. Why just entertainment, you could even ‘subscribe’ to gaming portals or even Lunch meals or bicycles. I am waiting for Cab services to offer it - Weekday subscriptions for Home-office-home or Weekend packs and such. Ola, Uber are you listening?
·       Others: Additionally, there are ad-funded, limited period free trial and Freemium business models where you fill the funnel with the lure of free and then convert to paid by endearing the product to the customer through high level of personalization or sharp contextual upselling.
All these business models (and more like crowdsourcing etc) ride on the internet and are big ideas – innovations which don’t necessarily require a lot of capital but transform the way of doing business in the process, adding a lot of value.
INNOVATION IS NOT A ONE-OFF SPARKITS A CULTURAL CHANGE: A truly innovation centric organization requires a DNA shift. They continuously look for newer ideas, sift through & discuss these ideas – however small or insignificant they may seem, evaluate the business impact, assess risks and be willing to rewire themselves. The ideas themselves can come from the business environment or even from a potential customer.
Innovation demands leadership that is optimistic, welcoming to changes, open to criticism and most importantly don’t fear failure. They don’t hold on to their ideas but are willing to accept that brilliant minds are all over, irrespective of the hierarchy– waiting to be unshackled.
INNOVATION HAS TO TAKE THE BUSINESS GOALS FORWARD: Innovation is not an end in itself, there has to be a clear business objective on the journey to innovation. There are businesses which think of themselves as innovative once they launch a smartphone app. when they are no more than digital brochures. Similarly, adoption of newer technology is not innovation by itself, it’s at best an enabler. Innovative businesses take a stock of things that worked and the value they added to the organization as also of things that have NOT worked. 
INNOVATION IS ABOUT PEOPLE & PARTNERSHIPS. Innovative businesses are made by innovative people. The leadership has to facilitate the process by suitably re-skilling the key people. The process of re-skilling, learning – unlearning and refreshing is applicable in the digital era more than any time in the past. Providing exposure to wider business environment, forming a world-view, shared learnings as also inculcating an atmosphere where people are free to make suggestions without being judged is a key part of the innovation journey. 
Given the diverse environment we are operating in, all the skill sets are not always available within the organization. Hence there is a need to forge partnerships to succeed. Partnerships of diverse perspectives but shared values acts as a force multiplier and churns out new dimensions. Eg: Vodafone’sglobal partnerships with Insurers, fleet operators, automobile manufacturers for IOT (Internet of Things) unleashes huge potential to transform these businesses.
The above are just a few things to remember when one takes the path of being consciously innovative. While history is replete with examples of success stories coming from ‘one-off innovative spark’ it’s unlikely now. The spate of changes and disruptions in the digital era demand agility and near real time actions – all the time.
What internet caused in the last two decades could be induced by Blockchain in the times to come. Blockchain- which is a technology or a philosophy depending on how you look at it - is likely to trigger off a wide range of innovations in all spheres of our life – Banking & finance, Healthcare, e-governance and virtually everything. Similar for other enabling technologies – Artificial Intelligence, Connected devices, Additive manufacturing and such. 
Resources for the next round of innovations to kick in, riding on the core pillars of Big Data, high quality connectivity and access to superlative computing power and available now. And these innovations could hit you anytimeanywhereany industrywhatsoever.
The stage is set.  Are you ready?


SANDEEP BANGIA